At Dewa88, your privacy is not merely a legal obligation — it is a core value we uphold. This document sets out in detail how we collect, use, store, and protect your personal information as a member of our platform.
We invest in the best technologies and procedures to ensure your personal data remains secure at all times
All data transmitted between your device and dewa88 servers is protected by banking-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide to safeguard sensitive data.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring. Access to member data is restricted to authorised personnel only.
Dewa88 gives you full control over your personal data — from notification settings to data deletion requests. You can update, correct, or request the removal of your information at any time.
Dewa88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
We only collect data that is strictly necessary to provide the services you request. There is no excessive data collection — every piece of information we ask for has a clear and legitimate purpose.
In the event of an unexpected data breach, Dewa88 is committed to notifying affected members within the timeframe required by applicable law, along with the steps taken to address the situation.
Important Notice: This Privacy Policy applies to all users of the Dewa88 platform, including the website and mobile app. By using our services, you agree to the terms set out in this document. Please read carefully before using the platform.
At Dewa88, we value the privacy of every member who trusts our platform. This Privacy Policy ("Policy") details our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the Dewa88 website, mobile app, and all related services.
This Policy applies to all individuals who interact with the Dewa88 platform in any capacity — whether as a website visitor, prospective member, or active registered member. The term "personal information" in this Policy refers to any information that can be used to identify you, directly or indirectly, as an individual.
This Privacy Policy should be read together with Terms and Conditions Dewa88. In the event of any conflict between the two documents regarding data privacy, this Privacy Policy shall prevail.
Dewa88 practises the principle of data minimisation — we only collect information that is strictly necessary to provide the services you request. Below are the categories of data we collect, along with their purposes and collection methods:
| Data Categories | Examples of Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Registration form, KYC process |
| Contact Data | Email address, phone number | Account registration, profile updates |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, OS | Collected automatically upon platform access |
| Usage Data | Game records, betting history, session duration | The platform system automatically |
| Communications Data | Live chat transcripts, support emails | Interactions with the support team |
Note: Dewa88 does not collect sensitive information such as biometric data, health information, or data related to religious beliefs unless required by applicable law.
Every piece of data we collect is used for legitimate and transparent purposes. Here are the key ways dewa88 uses member personal information:
Dewa88 does not use your data to make automated decisions that significantly affect you without human intervention, except for real-time fraud detection purposes necessary to protect platform security.
Dewa88 processes your personal information on valid legal grounds in accordance with applicable data protection laws. These grounds are:
When we process your data on the basis of legitimate interests, we always weigh those interests against your fundamental rights and freedoms. If your interests outweigh ours, we will not process that data on that basis.
Dewa88 does not sell or rent your personal data to third parties. However, in certain limited situations, we may share your information with the following parties:
Our Guarantee: All third parties with whom we share data are bound by strict data processing agreements and are required to maintain security standards no less rigorous than those of dewa88 itself.
Dewa88 retains your personal information only for as long as necessary for the purposes stated in this Policy, or as required by law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
Dewa88 uses cookies and similar technologies to enhance your experience on our platform, ensure core functionality runs smoothly, and analyse overall usage patterns. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some Dewa88 platform features.
As a dewa88 member, you have important rights regarding your personal data. dewa88 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you.
You have the right to correct any inaccurate or incomplete personal data we hold about you.
You may request deletion of your data under certain circumstances, subject to legal obligations.
You have the right to object to the processing of your data for specific purposes, such as direct marketing.
You may request a restriction on the processing of your data in certain situations while an investigation is pending.
You may request your data in a machine-readable format for transfer to another platform.
To exercise any of the rights above, contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within 30 business days.
Dewa88 implements a range of robust technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or improper disclosure. These measures include:
Shared Responsibility: While we do everything we can to protect your data, account security also depends on your own actions — use a strong password, enable 2FA and never share your login credentials with anyone.
Dewa88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform improvements. Each updated version will be published on the website with a clear revision date.
For significant and material changes, Dewa88 will send a direct notice to you via your registered email or in-app notification at least seven (7) days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Policy.
We encourage you to review this page regularly to stay up to date on how we protect your privacy.
If you have any questions, concerns or wish to exercise any of your privacy rights, the dewa88 team is ready to assist you through various communication channels:
The dewa88 support team, fluent in Bahasa Melayu, is available 24/7 to assist you. All privacy-related enquiries are handled with full confidentiality and professionalism.